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Government of Kerala | e-services Dashboard

Chief Minister's Public Grievance Redressal System

Last update: 15-Feb-2024 12:42 pm
1 Services
1 Websites

e-Applications Count

Total Applications  222931
Disposed  133044
Pending/Processing  70763

Website list

Sl No Portal name Portal Purpose Services
1 CMO Grievance Redressal 1

e-Applications - Share

Service list

Sl No Department Service name
(application type)		 Total Petitions Disposed Under Processing Disposal rate
1 Department of Agriculture Development and Farmers' Welfare CMO
(Grievance)		 1,992 437 1,555
21.94%
2 Animal Husbandry Department CMO
(Grievance)		 533 277 256
51.97%
3 Ayush department CMO
(Grievance)		 845 296 549
35.03%
4 Backward Classes Development Department CMO
(Grievance)		 376 154 222
40.96%
5 Coastal Shipping and Inland Navigation CMO
(Grievance)		 30 0 30
0%
6 Consumer Affairs Department CMO
(Grievance)		 91 26 65
28.57%
7 Co-operative Department CMO
(Grievance)		 6,551 5,221 1,330
79.7%
8 Cultural Affairs Department(Museum, Archaeology & Archives) CMO
(Grievance)		 34 0 34
0%
9 Electronics and Information Technology Department CMO
(Grievance)		 637 161 476
25.27%
10 Election Department CMO
(Grievance)		 40 0 40
0%
11 Environment Department CMO
(Grievance)		 827 439 388
53.08%
12 Finance Department CMO
(Grievance)		 3,273 2,384 889
72.84%
13 Fisheries Department CMO
(Grievance)		 857 187 670
21.82%
14 Food and Civil Supplies Department CMO
(Grievance)		 2,391 1,508 883
63.07%
15 Forests and Wild Life Department CMO
(Grievance)		 1,254 533 721
42.5%
16 General Administration Department CMO
(Grievance)		 2,526 1,091 1,435
43.19%
17 General Education Department CMO
(Grievance)		 4,672 1,579 3,093
33.8%
18 Health and Family Welfare CMO
(Grievance)		 4,207 1,147 3,060
27.26%
19 Directorate of Technical Education CMO
(Grievance)		 2,876 757 2,119
26.32%
20 Home Department CMO
(Grievance)		 29,247 21,531 7,716
73.62%
21 Housing Department CMO
(Grievance)		 839 215 624
25.63%
22 Information and Public Relations Department CMO
(Grievance)		 207 149 58
71.98%
23 Directorate of Industries and Commerce CMO
(Grievance)		 2,033 933 1,100
45.89%
24 Labour and skills department CMO
(Grievance)		 5,384 4,281 1,103
79.51%
25 Law Department CMO
(Grievance)		 328 110 218
33.54%
26 Local self government department CMO
(Grievance)		 18,024 9,419 8,604
52.26%
27 Norka Department CMO
(Grievance)		 1,376 656 720
47.67%
28 Parliament Affairs Department CMO
(Grievance)		 7 2 5
28.57%
29 Planning and Economic affairs Department CMO
(Grievance)		 5,514 3,949 1,565
71.62%
30 Personnel and Administrative Reforms CMO
(Grievance)		 5,769 1,994 3,775
34.56%
31 Personnel & Administrative Reforms (Official Languages) Department CMO
(Grievance)		 11 0 11
0%
32 Power Department CMO
(Grievance)		 1,423 978 445
68.73%
33 Public works department CMO
(Grievance)		 2,419 865 1,554
35.76%
34 Land revenue CMO
(Grievance)		 19,624 8,032 11,592
40.93%
35 Scheduled Castes Development department CMO
(Grievance)		 2,052 455 1,597
22.17%
36 Science and Technology Department CMO
(Grievance)		 222 101 121
45.5%
37 Social Justice Department CMO
(Grievance)		 2,103 908 1,195
43.18%
38 Sports and Youth Affairs CMO
(Grievance)		 575 123 452
21.39%
39 Store purchase department CMO
(Grievance)		 3 2 1
66.67%
40 Taxes Department (Commercial Taxes, Lotteries) CMO
(Grievance)		 1,290 771 519
59.77%
41 Department of Tourism CMO
(Grievance)		 427 250 177
58.55%
42 Transport Department CMO
(Grievance)		 3,952 2,430 1,522
61.49%
43 Vigilance Department CMO
(Grievance)		 210 121 89
57.62%
44 Kerala Water Authority CMO
(Grievance)		 2,423 583 1,840
24.06%
45 Devasvom CMO
(Grievance)		 735 46 689
6.26%
46 Printing Department CMO
(Grievance)		 358 24 334
6.7%
47 Coir Development CMO
(Grievance)		 52 5 47
9.62%
48 Stationary CMO
(Grievance)		 9 8 1
88.89%
49 Cultural Affairs Department CMO
(Grievance)		 496 231 265
46.57%
50 Registration department CMO
(Grievance)		 254 237 17
93.31%
51 Excise Department CMO
(Grievance)		 999 418 581
41.84%
52 Minority Welfare Department CMO
(Grievance)		 90 27 63
30%
53 Zoos CMO
(Grievance)		 7 5 2
71.43%
54 Port CMO
(Grievance)		 192 30 162
15.63%
55 Statutory Bodies CMO
(Grievance)		 3 0 3
0%
56 Others CMO
(Grievance)		 2 0 2
0%
57 Women and Child Developement Department CMO
(Grievance)		 439 235 204
53.53%

Spotlight Department

Home Department

accounts for the

73.62%

of total e-applications received in the department. For that service, the file disposal rate is
73.62%

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