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Service Delivery Dashboard

COVID-19 Dashboard

Government of Kerala

e-Services Dashboard

A first level statistics of all online application services provided by the state government departments and agencies under it.

Effective and time-bound delivery of services and addressing the grievances of citizens is the prime responsibility of government servants. Through this e-Services dashboard, a stepping stone is laid to monitor the timely delivery of e-services in the state.

43

Departments

511

Services

61

Websites

View as:

Sl No Department Services Grading (A,B,C,D)
(click on boxes for details)
Mean Disposal Till date (cumulative)open popup which shows how Cumulative Till date calculation is done Average Disposal in Last month (04/2023)
1
Backward Classes Development Department

15

services

9 A

5 C

1 D

80.51%

(mean disposal)
disposed 29,51,814 from 31,18,159 Applications

82.17%

(average disposal)
disposed 11,66,653 from 14,19,848 Applications
2
Chief Minister's Public Grievance Redressal System

1

services

1 C

59.68%

(mean disposal)
disposed 1,33,026 from 2,22,903 Applications

0%

(average disposal)
disposed 0 from 8,055 Applications
3
Co-operative Department

4

services

2 A

2 C

77.05%

(mean disposal)
disposed 2,765 from 4,052 Applications

13.5%

(average disposal)
disposed 200 from 1,482 Applications
4
Collegiate Education

1

services

1 A

100%

(mean disposal)
disposed 11,32,054 from 11,32,066 Applications

0%

(average disposal)
disposed 0 from 12 Applications
5
Dairy Development Department

8

services

8 A

100%

(mean disposal)
disposed 14,673 from 14,673 Applications

0%

(average disposal)
disposed 0 from 0 Applications
6
Department of Agriculture Development and Farmers' Welfare

6

services

6 A

96.92%

(mean disposal)
disposed 11,05,844 from 11,27,655 Applications

46.98%

(average disposal)
disposed 18,957 from 40,353 Applications
7
Department of Civil Supplies and Consumer Affairs

17

services

17 A

99.77%

(mean disposal)
disposed 1,14,78,559 from 1,14,96,466 Applications

86.93%

(average disposal)
disposed 3,11,727 from 3,58,607 Applications
8
Department of Homeopathy

1

services

1 A

99.41%

(mean disposal)
disposed 9,34,157 from 9,39,745 Applications

0%

(average disposal)
disposed 0 from 5,588 Applications
9
Department of Mining and Geology

3

services

3 C

61.85%

(mean disposal)
disposed 171 from 246 Applications

3.59%

(average disposal)
disposed 6 from 167 Applications
10
Department of Tourism

10

services

1 A

1 B

3 C

2 D

3 NA

59.85%

(mean disposal)
disposed 15,131 from 16,620 Applications

25.35%

(average disposal)
disposed 511 from 2,016 Applications
11
Directorate of Handlooms and Textiles

21

services

8 A

2 B

10 C

1 D

79.02%

(mean disposal)
disposed 2,326 from 3,344 Applications

6.23%

(average disposal)
disposed 64 from 1,028 Applications
12
Directorate of Industries and Commerce

12

services

6 A

5 B

89.96%

(mean disposal)
disposed 11,846 from 13,825 Applications

10.9%

(average disposal)
disposed 235 from 2,156 Applications
13
Directorate of Technical Education

6

services

4 A

2 B

91.43%

(mean disposal)
disposed 8,62,291 from 9,00,014 Applications

69.57%

(average disposal)
disposed 82,167 from 1,18,107 Applications
14
Excise Department

75

services

63 A

7 B

3 C

1 D

1 NA

94.52%

(mean disposal)
disposed 62,135 from 63,231 Applications

68.89%

(average disposal)
disposed 2,367 from 3,436 Applications
15
Factories and Boilers

12

services

12 A

99.56%

(mean disposal)
disposed 1,30,709 from 1,30,757 Applications

88.45%

(average disposal)
disposed 467 from 528 Applications
16
Fisheries Department

8

services

8 A

99.56%

(mean disposal)
disposed 28,33,761 from 28,47,012 Applications

93.79%

(average disposal)
disposed 2,01,050 from 2,14,363 Applications
17
Forests and Wild Life Department

6

services

2 B

4 C

74.08%

(mean disposal)
disposed 53,094 from 65,959 Applications

22.88%

(average disposal)
disposed 4,001 from 17,486 Applications
18
General Education Department

21

services

16 A

2 B

3 NA

97.45%

(mean disposal)
disposed 14,41,223 from 14,44,030 Applications

67.01%

(average disposal)
disposed 4,933 from 7,362 Applications
19
Health and Family Welfare

1

services

1 A

100%

(mean disposal)
disposed 7,37,42,870 from 7,37,42,870 Applications

100%

(average disposal)
disposed 37,27,116 from 37,27,116 Applications
20
Industrial Training Department

1

services

1 A

100%

(mean disposal)
disposed 72,646 from 72,646 Applications

0%

(average disposal)
disposed 0 from 0 Applications
21
Kerala Dairy Farmers Welfare Fund Board

6

services

3 A

2 B

1 C

84.37%

(mean disposal)
disposed 1,43,021 from 1,59,206 Applications

0%

(average disposal)
disposed 0 from 16,185 Applications
22
Kerala Industrial Infrastructure Development Corporation KINFRA

1

services

1 A

100%

(mean disposal)
disposed 1,448 from 1,448 Applications

0%

(average disposal)
disposed 0 from 0 Applications
23
Kerala Police

4

services

4 A

97.29%

(mean disposal)
disposed 5,83,304 from 5,98,534 Applications
Newly Integrated Dashboard
24
Kerala State Higher Education Council

1

services

1 A

100%

(mean disposal)
disposed 2,21,254 from 2,21,261 Applications

99.96%

(average disposal)
disposed 15,613 from 15,620 Applications
25
Kerala State Industrial Development Corporation (KSIDC)

14

services

3 A

7 B

4 C

78.42%

(mean disposal)
disposed 36,651 from 40,037 Applications

0%

(average disposal)
disposed 0 from 3,006 Applications
26
Kerala Water Authority

3

services

2 A

1 B

89.89%

(mean disposal)
disposed 1,37,706 from 1,65,114 Applications

34.08%

(average disposal)
disposed 13,551 from 39,759 Applications
27
KSEB

9

services

9 A

97.54%

(mean disposal)
disposed 8,07,347 from 8,21,692 Applications

67.45%

(average disposal)
disposed 31,315 from 46,430 Applications
28
Labour and skills department

9

services

5 A

6 B

90.12%

(mean disposal)
disposed 3,46,212 from 3,49,823 Applications

67.99%

(average disposal)
disposed 7,839 from 11,529 Applications
29
Land revenue

30

services

20 A

7 B

2 C

1 D

86.62%

(mean disposal)
disposed 8,78,46,193 from 9,10,49,998 Applications

26.36%

(average disposal)
disposed 11,44,525 from 43,41,209 Applications
30
Legal metrology department

11

services

10 A

1 B

96.93%

(mean disposal)
disposed 32,646 from 34,530 Applications

32.69%

(average disposal)
disposed 817 from 2,499 Applications
31
Local self government department

45

services

22 A

19 B

3 C

89.84%

(mean disposal)
disposed 1,74,18,988 from 1,77,15,568 Applications

7.33%

(average disposal)
disposed 23,881 from 3,25,707 Applications
32
Lottery Department

1

services

1 A

99.86%

(mean disposal)
disposed 1,41,131 from 1,41,332 Applications

98.06%

(average disposal)
disposed 11,941 from 12,177 Applications
33
Motor vehicle department

70

services

52 A

10 B

6 C

1 D

90.5%

(mean disposal)
disposed 38,94,735 from 41,91,148 Applications

49.35%

(average disposal)
disposed 1,43,929 from 2,91,656 Applications
34
National Employment Service (Kerala)

5

services

3 A

2 B

93.72%

(mean disposal)
disposed 27,17,074 from 27,98,595 Applications

51.51%

(average disposal)
disposed 85,771 from 1,66,505 Applications
35
Norka Department

3

services

3 A

97.63%

(mean disposal)
disposed 2,12,616 from 2,18,773 Applications

0%

(average disposal)
disposed 0 from 6,157 Applications
36
Printing Department

5

services

4 A

1 B

92.45%

(mean disposal)
disposed 1,26,714 from 1,29,555 Applications

80.18%

(average disposal)
disposed 7,387 from 9,213 Applications
37
Public works department

5

services

4 A

1 B

95.45%

(mean disposal)
disposed 3,02,567 from 3,13,473 Applications

67.2%

(average disposal)
disposed 22,857 from 34,014 Applications
38
Registration department

10

services

7 A

1 B

2 C

90%

(mean disposal)
disposed 52,09,926 from 54,25,698 Applications

104.47%

(average disposal)
disposed -,46,05,350 from -,44,08,399 Applications
39
Scheduled Castes Development department

11

services

9 A

2 B

95.41%

(mean disposal)
disposed 44,28,004 from 45,13,933 Applications

94.81%

(average disposal)
disposed 16,34,553 from 17,24,016 Applications
40
Scheduled Tribes Development

3

services

2 A

95.3%

(mean disposal)
disposed 1,28,461 from 1,31,376 Applications

87.35%

(average disposal)
disposed 34,024 from 38,951 Applications
41
Social Justice Department

30

services

17 A

9 B

4 C

88.69%

(mean disposal)
disposed 10,525 from 11,117 Applications

18.49%

(average disposal)
disposed 81 from 438 Applications
42
Treasury department

1

services

1 A

94.78%

(mean disposal)
disposed 563 from 594 Applications

31.18%

(average disposal)
disposed 29 from 93 Applications
43
Women and Child Developement Department

5

services

4 B

1 C

83.66%

(mean disposal)
disposed 11,154 from 12,988 Applications

5.84%

(average disposal)
disposed 121 from 2,071 Applications

Backward Classes Development Department

15 Services

Chief Minister's Public Grievance Redressal System

1 Services

Co-operative Department

4 Services

Collegiate Education

1 Services

Dairy Development Department

8 Services

Department of Agriculture Development and Farmers' Welfare

6 Services

Department of Civil Supplies and Consumer Affairs

17 Services

Department of Homeopathy

1 Services

Department of Mining and Geology

3 Services

Department of Tourism

10 Services

Directorate of Handlooms and Textiles

21 Services

Directorate of Industries and Commerce

12 Services

Directorate of Technical Education

6 Services

Excise Department

75 Services

Factories and Boilers

12 Services

Fisheries Department

8 Services

Forests and Wild Life Department

6 Services

General Education Department

21 Services

Health and Family Welfare

1 Services

Industrial Training Department

1 Services

Kerala Dairy Farmers Welfare Fund Board

6 Services

Kerala Industrial Infrastructure Development Corporation KINFRA

1 Services

Kerala Police

4 Services

Kerala State Higher Education Council

1 Services

Kerala State Industrial Development Corporation (KSIDC)

14 Services

Kerala Water Authority

3 Services

KSEB

9 Services

Labour and skills department

9 Services

Land revenue

30 Services

Legal metrology department

11 Services

Local self government department

45 Services

Lottery Department

1 Services

Motor vehicle department

70 Services

National Employment Service (Kerala)

5 Services

Norka Department

3 Services

Printing Department

5 Services

Public works department

5 Services

Registration department

10 Services

Scheduled Castes Development department

11 Services

Scheduled Tribes Development

3 Services

Social Justice Department

30 Services

Treasury department

1 Services

Women and Child Developement Department

5 Services