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Service Delivery Dashboard

COVID-19 Dashboard

Government of Kerala

e-Services Dashboard

A first level statistics of all online application services provided by the state government departments and agencies under it.

Effective and time-bound delivery of services and addressing the grievances of citizens is the prime responsibility of government servants. Through this e-Services dashboard, a stepping stone is laid to monitor the timely delivery of e-services in the state.

46

Departments

543

Services

62

Websites

View as:

Sl No Department Services Grading (A,B,C,D)
(click on boxes for details)
Disposal Till date (cumulative)open popup which shows how Cumulative Till date calculation is done Average Disposal in Last month (05/2024)
1
Backward Classes Development Department

15

services

8 A

3 B

2 C

2 D

94.27%

(mean disposal)
disposed 28,18,722 from 29,90,096 Applications

18.41%

(average disposal)
disposed 40,780 from 2,21,487 Applications
2
Chief Minister's Public Grievance Redressal System

1

services

1 A

98.68%

(mean disposal)
disposed 5,68,771 from 5,72,542 Applications

62.98%

(average disposal)
disposed 5,216 from 8,282 Applications
3
Co-operative Department

4

services

1 B

3 C

65.69%

(mean disposal)
disposed 3,967 from 6,039 Applications

17.25%

(average disposal)
disposed 305 from 1,768 Applications
4
Collegiate Education

1

services

1 A

100%

(mean disposal)
disposed 11,32,054 from 11,32,066 Applications

0%

(average disposal)
disposed 0 from 12 Applications
5
Dairy Development Department

8

services

8 A

100%

(mean disposal)
disposed 14,673 from 14,673 Applications

0%

(average disposal)
disposed 0 from 0 Applications
6
Department of Agriculture Development and Farmers' Welfare

6

services

6 A

97.04%

(mean disposal)
disposed 12,58,807 from 12,97,207 Applications

40.64%

(average disposal)
disposed 30,196 from 74,297 Applications
7
Department of Civil Supplies and Consumer Affairs

17

services

17 A

99.88%

(mean disposal)
disposed 1,39,51,886 from 1,39,69,179 Applications

84.3%

(average disposal)
disposed 1,10,957 from 1,31,620 Applications
8
Department of Homeopathy

1

services

1 A

100%

(mean disposal)
disposed 9,34,157 from 9,34,157 Applications

0%

(average disposal)
disposed 0 from 0 Applications
9
Department of Tourism

10

services

1 A

1 B

3 C

3 D

2 NA

92.65%

(mean disposal)
disposed 20,664 from 22,304 Applications

49.87%

(average disposal)
disposed 1,536 from 3,080 Applications
10
Directorate of Handlooms and Textiles

21

services

7 A

2 B

12 C

62.18%

(mean disposal)
disposed 2,805 from 4,511 Applications

8.14%

(average disposal)
disposed 122 from 1,498 Applications
11
Directorate of Industries and Commerce

12

services

5 A

7 B

86.07%

(mean disposal)
disposed 13,106 from 15,228 Applications

17.98%

(average disposal)
disposed 425 from 2,364 Applications
12
Directorate of Technical Education

6

services

4 A

2 B

95.8%

(mean disposal)
disposed 10,07,105 from 10,51,233 Applications

74.57%

(average disposal)
disposed 1,34,528 from 1,80,394 Applications
13
Electrical Inspectorate

26

services

8 A

1 C

7 D

10 NA

13.87%

(mean disposal)
disposed 602 from 4,340 Applications

8.4%

(average disposal)
disposed 343 from 4,081 Applications
14
Excise Department

75

services

66 A

4 B

4 C

1 NA

95.31%

(mean disposal)
disposed 85,456 from 89,664 Applications

77.03%

(average disposal)
disposed 9,598 from 12,460 Applications
15
Factories and Boilers

12

services

12 A

99.97%

(mean disposal)
disposed 1,55,461 from 1,55,501 Applications

98.5%

(average disposal)
disposed 2,497 from 2,535 Applications
16
Fire and Rescue Service

1

services

1 B

78.85%

(mean disposal)
disposed 10,590 from 13,430 Applications
Newly Integrated Dashboard
17
Fisheries Department

8

services

8 A

98.55%

(mean disposal)
disposed 30,43,331 from 30,87,985 Applications

12.74%

(average disposal)
disposed 3,258 from 25,582 Applications
18
Forests and Wild Life Department

6

services

1 A

5 B

88.31%

(mean disposal)
disposed 66,006 from 74,743 Applications

5.1%

(average disposal)
disposed 705 from 13,816 Applications
19
General Education Department

21

services

16 A

2 B

3 NA

99.76%

(mean disposal)
disposed 14,45,160 from 14,48,635 Applications

0%

(average disposal)
disposed 0 from 3,475 Applications
20
Health and Family Welfare

1

services

1 A

100%

(mean disposal)
disposed 12,09,23,001 from 12,09,23,001 Applications

100%

(average disposal)
disposed 1,15,98,800 from 1,15,98,800 Applications
21
Industrial Training Department

1

services

1 A

100%

(mean disposal)
disposed 72,646 from 72,646 Applications

0%

(average disposal)
disposed 0 from 0 Applications
22
Kerala Dairy Farmers Welfare Fund Board

6

services

3 A

2 B

1 C

89.83%

(mean disposal)
disposed 1,43,021 from 1,59,206 Applications

0%

(average disposal)
disposed 0 from 16,185 Applications
23
Kerala Industrial Infrastructure Development Corporation KINFRA

1

services

1 A

100%

(mean disposal)
disposed 1,466 from 1,466 Applications

100%

(average disposal)
disposed -2 from -2 Applications
24
Kerala Police

4

services

4 A

97.6%

(mean disposal)
disposed 8,19,800 from 8,39,945 Applications

83.94%

(average disposal)
disposed 1,05,292 from 1,25,437 Applications
25
Kerala State Higher Education Council

1

services

1 A

100%

(mean disposal)
disposed 32,36,646 from 32,36,716 Applications

100%

(average disposal)
disposed 26,55,768 from 26,55,859 Applications
26
Kerala State Industrial Development Corporation (KSIDC)

12

services

2 A

7 B

3 C

93.92%

(mean disposal)
disposed 56,278 from 59,922 Applications

56.5%

(average disposal)
disposed 4,412 from 7,809 Applications
27
Kerala State Pollution Control Board

2

services

1 B

1 C

66.96%

(mean disposal)
disposed 229 from 342 Applications
Newly Integrated Dashboard
28
Kerala Water Authority

3

services

2 A

1 B

86.26%

(mean disposal)
disposed 2,55,300 from 2,95,961 Applications

43.58%

(average disposal)
disposed 24,306 from 55,773 Applications
29
KSEB

9

services

9 A

98.44%

(mean disposal)
disposed 13,08,562 from 13,29,274 Applications

85.38%

(average disposal)
disposed 87,129 from 1,02,046 Applications
30
Labour and skills department

12

services

3 A

4 B

4 C

1 NA

98.59%

(mean disposal)
disposed 3,46,150 from 3,51,105 Applications

46.85%

(average disposal)
disposed 3,000 from 6,404 Applications
31
Land revenue

30

services

21 A

6 B

2 C

1 D

96.94%

(mean disposal)
disposed 9,66,14,066 from 9,96,60,088 Applications

28.76%

(average disposal)
disposed 12,34,194 from 42,91,737 Applications
32
Legal metrology department

11

services

11 A

95.78%

(mean disposal)
disposed 41,967 from 43,817 Applications

35.88%

(average disposal)
disposed 1,619 from 4,512 Applications
33
Local self government department

44

services

22 A

19 B

3 C

98.16%

(mean disposal)
disposed 1,76,40,276 from 1,79,70,792 Applications

18.14%

(average disposal)
disposed 66,560 from 3,66,937 Applications
34
Lottery Department

1

services

1 A

99.93%

(mean disposal)
disposed 3,09,172 from 3,09,388 Applications

99.51%

(average disposal)
disposed 38,489 from 38,679 Applications
35
Motor vehicle department

69

services

53 A

10 B

5 C

1 D

96.19%

(mean disposal)
disposed 50,71,822 from 52,72,535 Applications

73.4%

(average disposal)
disposed 5,53,715 from 7,54,428 Applications
36
National Employment Service (Kerala)

5

services

3 A

2 B

97.41%

(mean disposal)
disposed 39,05,903 from 40,09,924 Applications

76.36%

(average disposal)
disposed 3,11,731 from 4,08,253 Applications
37
Norka Department

3

services

3 A

97.19%

(mean disposal)
disposed 2,12,616 from 2,18,773 Applications

0%

(average disposal)
disposed 0 from 6,157 Applications
38
Printing Department

5

services

4 A

1 B

98.29%

(mean disposal)
disposed 1,51,985 from 1,54,633 Applications

84.88%

(average disposal)
disposed 14,866 from 17,514 Applications
39
Public works department

5

services

4 A

1 B

95.32%

(mean disposal)
disposed 3,07,013 from 3,22,075 Applications

128.25%

(average disposal)
disposed -,65,693 from -,51,222 Applications
40
Registration department

10

services

7 A

1 B

2 C

96.15%

(mean disposal)
disposed 53,87,206 from 56,02,904 Applications

6.31%

(average disposal)
disposed 14,541 from 2,30,308 Applications
41
Sainik Welfare

7

services

1 A

4 B

1 D

1 NA

83.9%

(mean disposal)
disposed 2,549 from 3,038 Applications
Newly Integrated Dashboard
42
Scheduled Castes Development department

11

services

9 A

2 B

98.5%

(mean disposal)
disposed 50,97,375 from 51,75,088 Applications

42.03%

(average disposal)
disposed 59,165 from 1,40,779 Applications
43
Scheduled Tribes Development

3

services

1 A

2 C

90.52%

(mean disposal)
disposed 50,764 from 56,079 Applications

41.44%

(average disposal)
disposed 5,448 from 13,147 Applications
44
Social Justice Department

30

services

17 A

8 B

5 C

92.49%

(mean disposal)
disposed 18,895 from 20,430 Applications

43.03%

(average disposal)
disposed 2,937 from 6,826 Applications
45
Treasury department

1

services

1 A

97.4%

(mean disposal)
disposed 824 from 846 Applications

80.3%

(average disposal)
disposed 53 from 66 Applications
46
Women and Child Developement Department

5

services

5 B

82.36%

(mean disposal)
disposed 13,819 from 16,778 Applications

8.5%

(average disposal)
disposed 295 from 3,472 Applications

Backward Classes Development Department

15 Services

Chief Minister's Public Grievance Redressal System

1 Services

Co-operative Department

4 Services

Collegiate Education

1 Services

Dairy Development Department

8 Services

Department of Agriculture Development and Farmers' Welfare

6 Services

Department of Civil Supplies and Consumer Affairs

17 Services

Department of Homeopathy

1 Services

Department of Tourism

10 Services

Directorate of Handlooms and Textiles

21 Services

Directorate of Industries and Commerce

12 Services

Directorate of Technical Education

6 Services

Electrical Inspectorate

26 Services

Excise Department

75 Services

Factories and Boilers

12 Services

Fire and Rescue Service

1 Services

Fisheries Department

8 Services

Forests and Wild Life Department

6 Services

General Education Department

21 Services

Health and Family Welfare

1 Services

Industrial Training Department

1 Services

Kerala Dairy Farmers Welfare Fund Board

6 Services

Kerala Industrial Infrastructure Development Corporation KINFRA

1 Services

Kerala Police

4 Services

Kerala State Higher Education Council

1 Services

Kerala State Industrial Development Corporation (KSIDC)

12 Services

Kerala State Pollution Control Board

2 Services

Kerala Water Authority

3 Services

KSEB

9 Services

Labour and skills department

12 Services

Land revenue

30 Services

Legal metrology department

11 Services

Local self government department

44 Services

Lottery Department

1 Services

Motor vehicle department

69 Services

National Employment Service (Kerala)

5 Services

Norka Department

3 Services

Printing Department

5 Services

Public works department

5 Services

Registration department

10 Services

Sainik Welfare

7 Services

Scheduled Castes Development department

11 Services

Scheduled Tribes Development

3 Services

Social Justice Department

30 Services

Treasury department

1 Services

Women and Child Developement Department

5 Services