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Service Delivery Dashboard

COVID-19 Dashboard

Government of Kerala

e-Services Dashboard

A first level statistics of all online application services provided by the state government departments and agencies under it.

Effective and time-bound delivery of services and addressing the grievances of citizens is the prime responsibility of government servants. Through this e-Services dashboard, a stepping stone is laid to monitor the timely delivery of e-services in the state.

41

Departments

501

Services

59

Websites

View as:

Sl No Department Services Grading (A,B,C,D)
(click on boxes for details)
Mean Disposal Till date (cumulative)open popup which shows how Cumulative Till date calculation is done Average Disposal in Last month (08/2022)
1
Backward Classes Development Department

14

services

7 A

2 B

3 C

2 D

76.22%

(mean disposal)
disposed 26,17,206 from 28,32,443 Applications

37.88%

(average disposal)
disposed 1,10,315 from 2,91,218 Applications
2
Chief Minister's Public Grievance Redressal System

1

services

1 A

97.7%

(mean disposal)
disposed 3,09,359 from 3,16,637 Applications
Newly Integrated Dashboard
3
Co-operative Department

2

services

1 B

1 C

79.76%

(mean disposal)
disposed 1,758 from 2,398 Applications

0%

(average disposal)
disposed 0 from 714 Applications
4
Collegiate Education

1

services

1 A

100%

(mean disposal)
disposed 11,32,054 from 11,32,066 Applications

0%

(average disposal)
disposed 0 from 8 Applications
5
Commissionerate of Civil Supplies

17

services

17 A

99.56%

(mean disposal)
disposed 19,66,273 from 19,74,032 Applications

99.28%

(average disposal)
disposed 95,30,279 from 95,99,873 Applications
6
Dairy Development Department

8

services

8 A

100%

(mean disposal)
disposed 13,140 from 13,140 Applications

0%

(average disposal)
disposed 0 from 0 Applications
7
Department of Agriculture Development and Farmers' Welfare

6

services

5 A

1 B

94.86%

(mean disposal)
disposed 10,01,837 from 10,51,534 Applications

21.56%

(average disposal)
disposed 16,537 from 76,698 Applications
8
Department of Homeopathy

1

services

1 A

99.41%

(mean disposal)
disposed 9,34,155 from 9,39,743 Applications

0.14%

(average disposal)
disposed 8 from 5,598 Applications
9
Department of Tourism

10

services

1 A

2 B

4 C

3 NA

68.23%

(mean disposal)
disposed 12,549 from 13,876 Applications

5.55%

(average disposal)
disposed 78 from 1,406 Applications
10
Directorate of Handlooms and Textiles

21

services

5 A

5 B

8 C

3 D

68.82%

(mean disposal)
disposed 1,862 from 2,599 Applications

12.3%

(average disposal)
disposed 128 from 1,041 Applications
11
Directorate of Industries and Commerce

12

services

1 A

7 B

4 C

76.7%

(mean disposal)
disposed 9,050 from 12,006 Applications

2.53%

(average disposal)
disposed 60 from 2,370 Applications
12
Directorate of Technical Education

6

services

2 A

4 B

91.58%

(mean disposal)
disposed 5,69,808 from 5,84,887 Applications

96.34%

(average disposal)
disposed 4,38,417 from 4,55,075 Applications
13
Energy Management Centre

1

services

1 B

78.57%

(mean disposal)
disposed 11 from 14 Applications

0%

(average disposal)
disposed 0 from 3 Applications
14
Excise Department

75

services

61 A

7 B

5 C

1 D

1 NA

93.92%

(mean disposal)
disposed 55,623 from 57,623 Applications

15.91%

(average disposal)
disposed 133 from 836 Applications
15
Factories and Boilers

12

services

11 A

1 B

97.97%

(mean disposal)
disposed 1,13,646 from 1,13,681 Applications

86.13%

(average disposal)
disposed 205 from 238 Applications
16
Fisheries Department

8

services

8 A

99.53%

(mean disposal)
disposed 25,27,221 from 25,40,246 Applications

5.82%

(average disposal)
disposed 852 from 14,634 Applications
17
Forests and Wild Life Department

6

services

2 B

4 C

68.1%

(mean disposal)
disposed 45,479 from 61,615 Applications

5.64%

(average disposal)
disposed 899 from 15,946 Applications
18
General Education Department

21

services

18 A

3 NA

97.46%

(mean disposal)
disposed 14,22,666 from 14,23,701 Applications

-2887.38%

(average disposal)
disposed -6,179 from 214 Applications
19
Health and Family Welfare

2

services

1 A

1 D

68.61%

(mean disposal)
disposed 5,53,31,199 from 5,53,32,002 Applications

99.95%

(average disposal)
disposed 17,66,581 from 17,67,396 Applications
20
Industrial Training Department

1

services

1 A

100%

(mean disposal)
disposed 72,646 from 72,646 Applications
Newly Integrated Dashboard
21
Kerala Dairy Farmers Welfare Fund Board

6

services

3 A

2 B

1 C

84.37%

(mean disposal)
disposed 1,43,021 from 1,59,206 Applications

-0.93%

(average disposal)
disposed -,144 from 15,536 Applications
22
Kerala Industrial Infrastructure Development Corporation KINFRA

1

services

1 A

90.77%

(mean disposal)
disposed 1,337 from 1,473 Applications
Newly Integrated Dashboard
23
Kerala State Higher Education Council

1

services

1 A

100%

(mean disposal)
disposed 2,05,641 from 2,05,648 Applications
Newly Integrated Dashboard
24
Kerala State Industrial Development Corporation (KSIDC)

14

services

2 A

8 B

4 C

77.04%

(mean disposal)
disposed 27,357 from 30,363 Applications

13.1%

(average disposal)
disposed 438 from 3,344 Applications
25
Kerala Water Authority

3

services

1 A

2 B

86.05%

(mean disposal)
disposed 70,760 from 87,840 Applications

13.16%

(average disposal)
disposed 1,812 from 13,764 Applications
26
KSEB

9

services

9 A

97.23%

(mean disposal)
disposed 6,29,154 from 6,43,630 Applications

0%

(average disposal)
disposed 0 from 12,283 Applications
27
Labour and skills department

13

services

4 A

5 B

2 C

2 NA

85.8%

(mean disposal)
disposed 3,46,660 from 3,50,200 Applications

50.74%

(average disposal)
disposed 2,785 from 5,489 Applications
28
Land revenue

30

services

19 A

6 B

4 C

1 D

85.51%

(mean disposal)
disposed 8,15,87,830 from 8,52,66,501 Applications

16.63%

(average disposal)
disposed 6,26,254 from 37,65,676 Applications
29
Legal metrology department

11

services

10 A

1 B

97.41%

(mean disposal)
disposed 28,215 from 29,756 Applications

14.13%

(average disposal)
disposed 293 from 2,073 Applications
30
Local self government department

43

services

22 A

17 B

4 C

89.71%

(mean disposal)
disposed 1,73,03,176 from 1,76,02,241 Applications

9.12%

(average disposal)
disposed 28,679 from 3,14,307 Applications
31
Lottery Department

1

services

1 A

99.77%

(mean disposal)
disposed 80,808 from 80,992 Applications

98.06%

(average disposal)
disposed 6,383 from 6,509 Applications
32
Motor vehicle department

70

services

53 A

12 B

3 C

1 D

1 NA

90.6%

(mean disposal)
disposed 29,94,755 from 30,76,001 Applications

70.55%

(average disposal)
disposed 1,91,960 from 2,72,109 Applications
33
National Employment Service (Kerala)

5

services

3 A

2 B

93.33%

(mean disposal)
disposed 23,60,141 from 24,36,152 Applications

53.5%

(average disposal)
disposed 69,900 from 1,30,662 Applications
34
Norka Department

3

services

3 A

96.94%

(mean disposal)
disposed 2,24,534 from 2,30,976 Applications

-2.26%

(average disposal)
disposed -71 from 3,143 Applications
35
Public works department

5

services

4 A

1 B

95.65%

(mean disposal)
disposed 1,65,306 from 1,72,873 Applications

42.28%

(average disposal)
disposed 2,630 from 6,220 Applications
36
Registration department

11

services

7 A

1 B

2 C

1 D

82.84%

(mean disposal)
disposed 76,24,633 from 79,56,472 Applications

26.68%

(average disposal)
disposed 99,135 from 3,71,550 Applications
37
Scheduled Castes Development department

11

services

9 A

2 B

95.14%

(mean disposal)
disposed 43,63,852 from 44,51,358 Applications

47.46%

(average disposal)
disposed 72,692 from 1,53,156 Applications
38
Scheduled Tribes Development

3

services

3 A

93.57%

(mean disposal)
disposed 1,16,814 from 1,23,795 Applications

29.84%

(average disposal)
disposed 1,906 from 6,387 Applications
39
Social Justice Department

30

services

2 A

1 B

11 C

16 D

42.6%

(mean disposal)
disposed 6,565 from 9,949 Applications

9.9%

(average disposal)
disposed 749 from 7,569 Applications
40
Treasury department

1

services

1 A

98.09%

(mean disposal)
disposed 360 from 367 Applications

62.07%

(average disposal)
disposed 18 from 29 Applications
41
Women and Child Developement Department

5

services

1 A

1 B

3 C

76.42%

(mean disposal)
disposed 8,537 from 11,452 Applications

2.24%

(average disposal)
disposed 30 from 1,338 Applications

Backward Classes Development Department

14 Services

Chief Minister's Public Grievance Redressal System

1 Services

Co-operative Department

2 Services

Collegiate Education

1 Services

Commissionerate of Civil Supplies

17 Services

Dairy Development Department

8 Services

Department of Agriculture Development and Farmers' Welfare

6 Services

Department of Homeopathy

1 Services

Department of Tourism

10 Services

Directorate of Handlooms and Textiles

21 Services

Directorate of Industries and Commerce

12 Services

Directorate of Technical Education

6 Services

Energy Management Centre

1 Services

Excise Department

75 Services

Factories and Boilers

12 Services

Fisheries Department

8 Services

Forests and Wild Life Department

6 Services

General Education Department

21 Services

Health and Family Welfare

2 Services

Industrial Training Department

1 Services

Kerala Dairy Farmers Welfare Fund Board

6 Services

Kerala Industrial Infrastructure Development Corporation KINFRA

1 Services

Kerala State Higher Education Council

1 Services

Kerala State Industrial Development Corporation (KSIDC)

14 Services

Kerala Water Authority

3 Services

KSEB

9 Services

Labour and skills department

13 Services

Land revenue

30 Services

Legal metrology department

11 Services

Local self government department

43 Services

Lottery Department

1 Services

Motor vehicle department

70 Services

National Employment Service (Kerala)

5 Services

Norka Department

3 Services

Public works department

5 Services

Registration department

11 Services

Scheduled Castes Development department

11 Services

Scheduled Tribes Development

3 Services

Social Justice Department

30 Services

Treasury department

1 Services

Women and Child Developement Department

5 Services