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Service Delivery Dashboard
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Government of Kerala

e-Services Dashboard

A first level statistics of all online application services provided by the state government departments and agencies under it.

Effective and time-bound delivery of services and addressing the grievances of citizens is the prime responsibility of government servants. Through this e-Services dashboard, a stepping stone is laid to monitor the timely delivery of e-services in the state.

43

Departments

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508

Services

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61

Websites

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View as:

Sl No Department Services Grading (A,B,C,D)
(click on boxes for details)
 Mean Disposal Till date (cumulative)open popup which shows how Cumulative Till date calculation is done Average Disposal in Last month (12/2022)
1
Backward Classes Development Department

14

services

6 A

2 B

3 C

3 D

72.28%

(mean disposal)
disposed 27,74,791 from 30,01,769 Applications

52.57%

(average disposal)
disposed 2,50,730 from 4,76,918 Applications
2
Chief Minister's Public Grievance Redressal System

1

services

1 A

97.7%

(mean disposal)
disposed 4,11,517 from 4,19,572 Applications

96.99%

(average disposal)
disposed 2,59,368 from 2,67,423 Applications
3
Co-operative Department

4

services

1 A

1 B

2 C

72.58%

(mean disposal)
disposed 2,219 from 3,342 Applications

27.77%

(average disposal)
disposed 246 from 886 Applications
4
Collegiate Education

1

services

1 A

100%

(mean disposal)
disposed 11,32,054 from 11,32,066 Applications

-50%

(average disposal)
disposed -4 from 8 Applications
5
Commissionerate of Civil Supplies

17

services

17 A

99.59%

(mean disposal)
disposed 1,08,70,478 from 1,08,98,971 Applications

99.12%

(average disposal)
disposed 1,02,13,280 from 1,03,03,971 Applications
6
Dairy Development Department

8

services

8 A

100%

(mean disposal)
disposed 13,767 from 13,767 Applications

100%

(average disposal)
disposed 10,473 from 10,473 Applications
7
Department of Agriculture Development and Farmers' Welfare

6

services

5 A

1 B

95.7%

(mean disposal)
disposed 10,46,154 from 10,92,406 Applications

62.58%

(average disposal)
disposed 80,578 from 1,28,762 Applications
8
Department of Homeopathy

1

services

1 A

99.41%

(mean disposal)
disposed 9,34,157 from 9,39,745 Applications

0.18%

(average disposal)
disposed 10 from 5,598 Applications
9
Department of Mining and Geology

3

services

2 D

1 NA

0%

(mean disposal)
disposed 0 from 16 Applications

0%

(average disposal)
disposed 0 from 4 Applications
10
Department of Tourism

10

services

1 A

1 B

4 C

1 D

3 NA

67.31%

(mean disposal)
disposed 13,423 from 14,781 Applications

64.73%

(average disposal)
disposed 2,443 from 3,774 Applications
11
Directorate of Handlooms and Textiles

21

services

7 A

5 B

9 C

79.53%

(mean disposal)
disposed 2,010 from 2,870 Applications

45.65%

(average disposal)
disposed 692 from 1,516 Applications
12
Directorate of Industries and Commerce

12

services

2 A

8 B

2 C

83.03%

(mean disposal)
disposed 10,945 from 12,970 Applications

47.21%

(average disposal)
disposed 1,759 from 3,726 Applications
13
Directorate of Technical Education

6

services

4 A

2 B

92.6%

(mean disposal)
disposed 7,21,475 from 7,46,802 Applications

80.28%

(average disposal)
disposed 87,503 from 1,08,996 Applications
14
Energy Management Centre

1

services

1 B

78.57%

(mean disposal)
disposed 11 from 14 Applications

0%

(average disposal)
disposed 0 from 3 Applications
15
Excise Department

75

services

62 A

7 B

4 C

1 D

1 NA

94.05%

(mean disposal)
disposed 58,034 from 59,012 Applications

93.58%

(average disposal)
disposed 13,171 from 14,074 Applications
16
Factories and Boilers

12

services

11 A

1 B

98.28%

(mean disposal)
disposed 1,29,186 from 1,29,487 Applications

99.29%

(average disposal)
disposed 4,446 from 4,478 Applications
17
Fisheries Department

8

services

8 A

99.53%

(mean disposal)
disposed 25,57,400 from 25,70,390 Applications

44.76%

(average disposal)
disposed 10,462 from 23,373 Applications
18
Forests and Wild Life Department

6

services

2 B

4 C

68.08%

(mean disposal)
disposed 46,845 from 63,147 Applications

7.28%

(average disposal)
disposed 1,291 from 17,725 Applications
19
General Education Department

21

services

17 A

1 B

3 NA

97.36%

(mean disposal)
disposed 14,56,193 from 14,58,430 Applications

101.02%

(average disposal)
disposed -1,81,728 from -1,79,898 Applications
20
Health and Family Welfare

1

services

1 A

100%

(mean disposal)
disposed 6,12,35,915 from 6,12,35,915 Applications

99.99%

(average disposal)
disposed 1,11,88,228 from 1,11,89,026 Applications
21
Industrial Training Department

1

services

1 A

100%

(mean disposal)
disposed 72,646 from 72,646 Applications

0%

(average disposal)
disposed 0 from 0 Applications
22
Kerala Dairy Farmers Welfare Fund Board

6

services

3 A

2 B

1 C

84.37%

(mean disposal)
disposed 1,43,021 from 1,59,206 Applications

22.6%

(average disposal)
disposed 4,726 from 20,911 Applications
23
Kerala Industrial Infrastructure Development Corporation KINFRA

1

services

1 A

91.42%

(mean disposal)
disposed 1,354 from 1,481 Applications

11.69%

(average disposal)
disposed 18 from 154 Applications
24
Kerala State Higher Education Council

1

services

1 A

100%

(mean disposal)
disposed 2,05,641 from 2,05,648 Applications

0%

(average disposal)
disposed 0 from 7 Applications
25
Kerala State Industrial Development Corporation (KSIDC)

14

services

2 A

8 B

4 C

77.04%

(mean disposal)
disposed 27,357 from 30,363 Applications

42.44%

(average disposal)
disposed 2,216 from 5,222 Applications
26
Kerala Water Authority

3

services

1 A

1 B

1 C

75.91%

(mean disposal)
disposed 89,504 from 1,11,288 Applications

64.2%

(average disposal)
disposed 32,116 from 50,023 Applications
27
KSEB

9

services

9 A

99.63%

(mean disposal)
disposed 6,94,875 from 6,97,358 Applications

99.53%

(average disposal)
disposed 84,824 from 85,221 Applications
28
Labour and skills department

11

services

9 A

2 B

92.73%

(mean disposal)
disposed 3,12,943 from 3,16,781 Applications

83.19%

(average disposal)
disposed 15,798 from 18,990 Applications
29
Land revenue

30

services

19 A

7 B

3 C

1 D

85.9%

(mean disposal)
disposed 8,39,39,386 from 8,72,51,538 Applications

68.31%

(average disposal)
disposed 73,78,251 from 1,08,00,628 Applications
30
Legal metrology department

11

services

10 A

1 B

96.21%

(mean disposal)
disposed 29,983 from 31,551 Applications

59.67%

(average disposal)
disposed 2,327 from 3,900 Applications
31
Local self government department

44

services

22 A

18 B

4 C

89.74%

(mean disposal)
disposed 1,73,32,246 from 1,76,20,498 Applications

56.94%

(average disposal)
disposed 3,80,481 from 6,68,161 Applications
32
Lottery Department

1

services

1 A

99.81%

(mean disposal)
disposed 1,01,474 from 1,01,665 Applications

99.51%

(average disposal)
disposed 36,594 from 36,776 Applications
33
Motor vehicle department

70

services

53 A

9 B

5 C

1 D

1 NA

90.79%

(mean disposal)
disposed 32,48,591 from 33,28,553 Applications

80.72%

(average disposal)
disposed 3,32,469 from 4,11,858 Applications
34
National Employment Service (Kerala)

5

services

3 A

2 B

93.51%

(mean disposal)
disposed 24,78,987 from 25,56,681 Applications

87.34%

(average disposal)
disposed 5,25,876 from 6,02,086 Applications
35
Norka Department

3

services

3 A

97.56%

(mean disposal)
disposed 2,33,192 from 2,39,049 Applications

45.77%

(average disposal)
disposed 5,437 from 11,879 Applications
36
Printing Department

5

services

4 A

1 B

92.39%

(mean disposal)
disposed 97,794 from 99,839 Applications
Newly Integrated Dashboard
37
Public works department

5

services

4 A

1 B

94.47%

(mean disposal)
disposed 2,15,097 from 2,25,014 Applications

88.95%

(average disposal)
disposed 67,688 from 76,095 Applications
38
Registration department

10

services

7 A

1 B

2 C

90.45%

(mean disposal)
disposed 87,53,456 from 90,88,008 Applications

84.53%

(average disposal)
disposed 18,40,863 from 21,77,781 Applications
39
Scheduled Castes Development department

11

services

9 A

2 B

95.03%

(mean disposal)
disposed 43,85,865 from 44,75,325 Applications

43.4%

(average disposal)
disposed 67,391 from 1,55,295 Applications
40
Scheduled Tribes Development

3

services

2 A

1 B

93.06%

(mean disposal)
disposed 1,21,459 from 1,28,129 Applications

57.35%

(average disposal)
disposed 10,413 from 18,158 Applications
41
Social Justice Department

30

services

16 A

10 B

4 C

88.5%

(mean disposal)
disposed 9,336 from 10,463 Applications

75.08%

(average disposal)
disposed 7,118 from 9,480 Applications
42
Treasury department

1

services

1 A

90.39%

(mean disposal)
disposed 395 from 437 Applications

67.27%

(average disposal)
disposed 37 from 55 Applications
43
Women and Child Developement Department

5

services

4 B

1 C

77.73%

(mean disposal)
disposed 9,769 from 12,338 Applications

43.42%

(average disposal)
disposed 2,043 from 4,705 Applications

Backward Classes Development Department

14 Services

Chief Minister's Public Grievance Redressal System

1 Services

Co-operative Department

4 Services

Collegiate Education

1 Services

Commissionerate of Civil Supplies

17 Services

Dairy Development Department

8 Services

Department of Agriculture Development and Farmers' Welfare

6 Services

Department of Homeopathy

1 Services

Department of Mining and Geology

3 Services

Department of Tourism

10 Services

Directorate of Handlooms and Textiles

21 Services

Directorate of Industries and Commerce

12 Services

Directorate of Technical Education

6 Services

Energy Management Centre

1 Services

Excise Department

75 Services

Factories and Boilers

12 Services

Fisheries Department

8 Services

Forests and Wild Life Department

6 Services

General Education Department

21 Services

Health and Family Welfare

1 Services

Industrial Training Department

1 Services

Kerala Dairy Farmers Welfare Fund Board

6 Services

Kerala Industrial Infrastructure Development Corporation KINFRA

1 Services

Kerala State Higher Education Council

1 Services

Kerala State Industrial Development Corporation (KSIDC)

14 Services

Kerala Water Authority

3 Services

KSEB

9 Services

Labour and skills department

11 Services

Land revenue

30 Services

Legal metrology department

11 Services

Local self government department

44 Services

Lottery Department

1 Services

Motor vehicle department

70 Services

National Employment Service (Kerala)

5 Services

Norka Department

3 Services

Printing Department

5 Services

Public works department

5 Services

Registration department

10 Services

Scheduled Castes Development department

11 Services

Scheduled Tribes Development

3 Services

Social Justice Department

30 Services

Treasury department

1 Services

Women and Child Developement Department

5 Services