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Service Delivery Dashboard

COVID-19 Dashboard

Government of Kerala

e-Services Dashboard

A first level statistics of all online application services provided by the state government departments and agencies under it.

Effective and time-bound delivery of services and addressing the grievances of citizens is the prime responsibility of government servants. Through this e-Services dashboard, a stepping stone is laid to monitor the timely delivery of e-services in the state.

40

Departments

491

Services

57

Websites

View as:

Sl No Department Services Grading (A,B,C,D)
(click on boxes for details)
Mean Disposal Till date (cumulative)open popup which shows how Cumulative Till date calculation is done Average Disposal in Last month (08/2022)
1
Backward Classes Development Department

14

services

9 A

3 C

2 D

77.34%

(mean disposal)
disposed 25,62,158 from 27,21,762 Applications

37.88%

(average disposal)
disposed 1,10,315 from 2,91,218 Applications
2
Chief Minister's Public Grievance Redressal System

1

services

1 A

97.7%

(mean disposal)
disposed 3,09,359 from 3,16,637 Applications
Newly Integrated Dashboard
3
Co-operative Department

2

services

1 B

1 C

79.76%

(mean disposal)
disposed 1,758 from 2,398 Applications

0%

(average disposal)
disposed 0 from 714 Applications
4
Collegiate Education

1

services

1 A

100%

(mean disposal)
disposed 11,32,058 from 11,32,066 Applications

0%

(average disposal)
disposed 0 from 8 Applications
5
Commissionerate of Civil Supplies

17

services

17 A

99.64%

(mean disposal)
disposed 2,85,83,807 from 2,86,53,401 Applications

99.28%

(average disposal)
disposed 95,30,279 from 95,99,873 Applications
6
Dairy Development Department

8

services

8 A

100%

(mean disposal)
disposed 12,105 from 12,105 Applications

0%

(average disposal)
disposed 0 from 0 Applications
7
Department of Agriculture Development and Farmers' Welfare

6

services

4 A

2 B

92.4%

(mean disposal)
disposed 9,49,107 from 10,12,806 Applications

21.56%

(average disposal)
disposed 16,537 from 76,698 Applications
8
Department of Homeopathy

1

services

1 A

99.41%

(mean disposal)
disposed 9,34,147 from 9,39,737 Applications

0.14%

(average disposal)
disposed 8 from 5,598 Applications
9
Department of Mining and Geology

3

services

3 NA

0%

(mean disposal)
disposed 0 from 0 Applications

0%

(average disposal)
disposed 0 from 0 Applications
10
Department of Tourism

10

services

1 A

2 B

4 C

3 NA

68.68%

(mean disposal)
disposed 11,361 from 12,650 Applications

5.55%

(average disposal)
disposed 78 from 1,406 Applications
11
Directorate of Handlooms and Textiles

21

services

3 A

3 B

8 C

4 D

3 NA

58.23%

(mean disposal)
disposed 1,291 from 2,189 Applications

12.3%

(average disposal)
disposed 128 from 1,041 Applications
12
Directorate of Industries and Commerce

12

services

1 A

7 B

4 C

75.98%

(mean disposal)
disposed 8,591 from 11,490 Applications

2.53%

(average disposal)
disposed 60 from 2,370 Applications
13
Directorate of Technical Education

6

services

2 A

2 B

2 C

85.29%

(mean disposal)
disposed 5,43,199 from 5,58,153 Applications

96.34%

(average disposal)
disposed 4,38,417 from 4,55,075 Applications
14
Energy Management Centre

1

services

1 B

78.57%

(mean disposal)
disposed 11 from 14 Applications

0%

(average disposal)
disposed 0 from 3 Applications
15
Excise Department

75

services

57 A

8 B

7 C

1 D

2 NA

92.54%

(mean disposal)
disposed 44,258 from 44,961 Applications

15.91%

(average disposal)
disposed 133 from 836 Applications
16
Factories and Boilers

12

services

11 A

1 B

98.13%

(mean disposal)
disposed 1,10,236 from 1,10,269 Applications

86.13%

(average disposal)
disposed 205 from 238 Applications
17
Fisheries Department

8

services

8 A

99.48%

(mean disposal)
disposed 25,19,719 from 25,33,653 Applications

5.82%

(average disposal)
disposed 852 from 14,634 Applications
18
Forests and Wild Life Department

6

services

2 B

4 C

68.48%

(mean disposal)
disposed 44,717 from 60,124 Applications

5.64%

(average disposal)
disposed 899 from 15,946 Applications
19
General Education Department

21

services

15 A

1 B

2 C

3 NA

92.97%

(mean disposal)
disposed 16,12,663 from 16,13,992 Applications

-2887.38%

(average disposal)
disposed -6,179 from 214 Applications
20
Health and Family Welfare

2

services

1 A

1 D

68.3%

(mean disposal)
disposed 4,98,70,704 from 4,98,71,515 Applications

99.95%

(average disposal)
disposed 17,66,581 from 17,67,396 Applications
21
Kerala Dairy Farmers Welfare Fund Board

6

services

3 A

2 B

1 C

87.05%

(mean disposal)
disposed 1,42,496 from 1,55,782 Applications

-0.93%

(average disposal)
disposed -,144 from 15,536 Applications
22
Kerala State Higher Education Council

1

services

1 A

100%

(mean disposal)
disposed 2,05,641 from 2,05,648 Applications
Newly Integrated Dashboard
23
Kerala State Industrial Development Corporation (KSIDC)

14

services

2 A

7 B

5 C

76.26%

(mean disposal)
disposed 26,031 from 28,966 Applications

13.1%

(average disposal)
disposed 438 from 3,344 Applications
24
Kerala Water Authority

3

services

1 A

2 B

86.72%

(mean disposal)
disposed 54,168 from 67,500 Applications

13.16%

(average disposal)
disposed 1,812 from 13,764 Applications
25
KSEB

9

services

9 A

98.31%

(mean disposal)
disposed 5,98,656 from 6,09,663 Applications

0%

(average disposal)
disposed 0 from 12,283 Applications
26
Labour and skills department

11

services

4 A

7 B

87.99%

(mean disposal)
disposed 3,38,401 from 3,40,866 Applications

50.74%

(average disposal)
disposed 2,785 from 5,489 Applications
27
Land revenue

30

services

19 A

6 B

4 C

1 D

85.17%

(mean disposal)
disposed 7,72,77,088 from 8,08,97,461 Applications

16.63%

(average disposal)
disposed 6,26,254 from 37,65,676 Applications
28
Legal metrology department

11

services

10 A

1 B

96.6%

(mean disposal)
disposed 27,006 from 28,999 Applications

14.13%

(average disposal)
disposed 293 from 2,073 Applications
29
Local self government department

17

services

8 A

8 B

1 C

90.58%

(mean disposal)
disposed 1,69,35,933 from 1,72,19,294 Applications

9.12%

(average disposal)
disposed 28,679 from 3,14,307 Applications
30
Lottery Department

1

services

1 A

99.75%

(mean disposal)
disposed 63,301 from 63,460 Applications

98.06%

(average disposal)
disposed 6,383 from 6,509 Applications
31
Motor vehicle department

87

services

68 A

11 B

5 C

1 D

1 NA

91.57%

(mean disposal)
disposed 28,17,962 from 28,98,111 Applications

70.55%

(average disposal)
disposed 1,91,960 from 2,72,109 Applications
32
National Employment Service (Kerala)

5

services

3 A

2 B

92.32%

(mean disposal)
disposed 20,49,134 from 21,20,762 Applications

53.5%

(average disposal)
disposed 69,900 from 1,30,662 Applications
33
Norka Department

3

services

3 A

97.88%

(mean disposal)
disposed 2,24,747 from 2,27,394 Applications

-2.26%

(average disposal)
disposed -71 from 3,143 Applications
34
Public works department

5

services

4 A

1 B

95.46%

(mean disposal)
disposed 1,47,105 from 1,54,194 Applications

42.28%

(average disposal)
disposed 2,630 from 6,220 Applications
35
Registration department

11

services

7 A

1 B

2 C

1 D

82.77%

(mean disposal)
disposed 67,69,210 from 70,68,429 Applications

26.68%

(average disposal)
disposed 99,135 from 3,71,550 Applications
36
Scheduled Castes Development department

11

services

10 A

1 B

95.53%

(mean disposal)
disposed 43,16,109 from 43,92,129 Applications

47.46%

(average disposal)
disposed 72,692 from 1,53,156 Applications
37
Scheduled Tribes Development

3

services

3 A

94.66%

(mean disposal)
disposed 1,12,285 from 1,16,841 Applications

29.84%

(average disposal)
disposed 1,906 from 6,387 Applications
38
Social Justice Department

30

services

29 D

1 NA

5.31%

(mean disposal)
disposed 1,442 from 8,472 Applications

9.9%

(average disposal)
disposed 749 from 7,569 Applications
39
Treasury department

1

services

1 A

96.91%

(mean disposal)
disposed 345 from 356 Applications

62.07%

(average disposal)
disposed 18 from 29 Applications
40
Women and Child Developement Department

5

services

2 A

1 B

2 C

79.84%

(mean disposal)
disposed 7,231 from 9,328 Applications

2.24%

(average disposal)
disposed 30 from 1,338 Applications

Backward Classes Development Department

14 Services

Chief Minister's Public Grievance Redressal System

1 Services

Co-operative Department

2 Services

Collegiate Education

1 Services

Commissionerate of Civil Supplies

17 Services

Dairy Development Department

8 Services

Department of Agriculture Development and Farmers' Welfare

6 Services

Department of Homeopathy

1 Services

Department of Mining and Geology

3 Services

Department of Tourism

10 Services

Directorate of Handlooms and Textiles

21 Services

Directorate of Industries and Commerce

12 Services

Directorate of Technical Education

6 Services

Energy Management Centre

1 Services

Excise Department

75 Services

Factories and Boilers

12 Services

Fisheries Department

8 Services

Forests and Wild Life Department

6 Services

General Education Department

21 Services

Health and Family Welfare

2 Services

Kerala Dairy Farmers Welfare Fund Board

6 Services

Kerala State Higher Education Council

1 Services

Kerala State Industrial Development Corporation (KSIDC)

14 Services

Kerala Water Authority

3 Services

KSEB

9 Services

Labour and skills department

11 Services

Land revenue

30 Services

Legal metrology department

11 Services

Local self government department

17 Services

Lottery Department

1 Services

Motor vehicle department

87 Services

National Employment Service (Kerala)

5 Services

Norka Department

3 Services

Public works department

5 Services

Registration department

11 Services

Scheduled Castes Development department

11 Services

Scheduled Tribes Development

3 Services

Social Justice Department

30 Services

Treasury department

1 Services

Women and Child Developement Department

5 Services