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Service Delivery Dashboard

COVID-19 Dashboard

Government of Kerala

e-Services Dashboard

A first level statistics of all online application services provided by the state government departments and agencies under it.

Effective and time-bound delivery of services and addressing the grievances of citizens is the prime responsibility of government servants. Through this e-Services dashboard, a stepping stone is laid to monitor the timely delivery of e-services in the state.

44

Departments

541

Services

61

Websites

View as:

Sl No Department Services Grading (A,B,C,D)
(click on boxes for details)
Disposal Till date (cumulative)open popup which shows how Cumulative Till date calculation is done Average Disposal in Last month (01/2024)
1
Backward Classes Development Department

15

services

8 A

2 B

3 C

2 D

94.23%

(mean disposal)
disposed 28,03,401 from 29,75,173 Applications

18.41%

(average disposal)
disposed 40,780 from 2,21,487 Applications
2
Chief Minister's Public Grievance Redressal System

1

services

1 C

59.68%

(mean disposal)
disposed 1,33,044 from 2,22,931 Applications

0%

(average disposal)
disposed 0 from 89,887 Applications
3
Co-operative Department

4

services

1 B

3 C

62.91%

(mean disposal)
disposed 3,590 from 5,707 Applications

17.25%

(average disposal)
disposed 305 from 1,768 Applications
4
Collegiate Education

1

services

1 A

100%

(mean disposal)
disposed 11,32,054 from 11,32,066 Applications

0%

(average disposal)
disposed 0 from 12 Applications
5
Dairy Development Department

8

services

8 A

100%

(mean disposal)
disposed 14,673 from 14,673 Applications

0%

(average disposal)
disposed 0 from 0 Applications
6
Department of Agriculture Development and Farmers' Welfare

6

services

6 A

96.46%

(mean disposal)
disposed 12,05,658 from 12,49,917 Applications

40.64%

(average disposal)
disposed 30,196 from 74,297 Applications
7
Department of Civil Supplies and Consumer Affairs

17

services

17 A

99.85%

(mean disposal)
disposed 2,67,07,710 from 2,67,47,893 Applications

100.14%

(average disposal)
disposed -2,35,49,031 from -2,35,16,405 Applications
8
Department of Homeopathy

1

services

1 A

100%

(mean disposal)
disposed 9,34,157 from 9,34,157 Applications

0%

(average disposal)
disposed 0 from 0 Applications
9
Department of Tourism

10

services

1 A

2 B

3 C

1 D

3 NA

92.6%

(mean disposal)
disposed 19,258 from 20,798 Applications

49.87%

(average disposal)
disposed 1,536 from 3,080 Applications
10
Directorate of Handlooms and Textiles

21

services

7 A

2 B

12 C

63.03%

(mean disposal)
disposed 2,653 from 4,209 Applications

8.14%

(average disposal)
disposed 122 from 1,498 Applications
11
Directorate of Industries and Commerce

12

services

5 A

7 B

86.31%

(mean disposal)
disposed 12,826 from 14,860 Applications

17.98%

(average disposal)
disposed 425 from 2,364 Applications
12
Directorate of Technical Education

6

services

4 A

2 B

95.8%

(mean disposal)
disposed 10,07,105 from 10,51,233 Applications

74.57%

(average disposal)
disposed 1,34,528 from 1,80,394 Applications
13
Electrical Inspectorate

26

services

8 A

1 C

7 D

10 NA

13.87%

(mean disposal)
disposed 602 from 4,340 Applications

8.4%

(average disposal)
disposed 343 from 4,081 Applications
14
Excise Department

75

services

65 A

5 B

3 C

1 D

1 NA

97.9%

(mean disposal)
disposed 75,921 from 77,547 Applications

77.03%

(average disposal)
disposed 9,598 from 12,460 Applications
15
Factories and Boilers

12

services

12 A

99.96%

(mean disposal)
disposed 1,54,246 from 1,54,315 Applications

98.5%

(average disposal)
disposed 2,497 from 2,535 Applications
16
Fisheries Department

8

services

8 A

98.69%

(mean disposal)
disposed 29,34,349 from 29,73,291 Applications

12.74%

(average disposal)
disposed 3,258 from 25,582 Applications
17
Forests and Wild Life Department

6

services

4 B

2 C

79.67%

(mean disposal)
disposed 57,421 from 72,070 Applications

5.1%

(average disposal)
disposed 705 from 13,816 Applications
18
General Education Department

21

services

16 A

2 B

3 NA

99.76%

(mean disposal)
disposed 14,45,160 from 14,48,635 Applications

0%

(average disposal)
disposed 0 from 3,475 Applications
19
Health and Family Welfare

1

services

1 A

100%

(mean disposal)
disposed 10,62,14,331 from 10,62,14,331 Applications

100%

(average disposal)
disposed 1,15,98,800 from 1,15,98,800 Applications
20
Industrial Training Department

1

services

1 A

100%

(mean disposal)
disposed 72,646 from 72,646 Applications

0%

(average disposal)
disposed 0 from 0 Applications
21
Kerala Dairy Farmers Welfare Fund Board

6

services

3 A

2 B

1 C

89.83%

(mean disposal)
disposed 1,43,021 from 1,59,206 Applications

0%

(average disposal)
disposed 0 from 16,185 Applications
22
Kerala Industrial Infrastructure Development Corporation KINFRA

1

services

1 A

100%

(mean disposal)
disposed 1,466 from 1,466 Applications

100%

(average disposal)
disposed -2 from -2 Applications
23
Kerala Police

4

services

4 A

97.6%

(mean disposal)
disposed 8,19,800 from 8,39,945 Applications

83.94%

(average disposal)
disposed 1,05,292 from 1,25,437 Applications
24
Kerala State Higher Education Council

1

services

1 A

100%

(mean disposal)
disposed 28,77,082 from 28,77,173 Applications

100%

(average disposal)
disposed 26,55,768 from 26,55,859 Applications
25
Kerala State Industrial Development Corporation (KSIDC)

14

services

3 A

6 B

5 C

93.3%

(mean disposal)
disposed 49,967 from 53,553 Applications

56.5%

(average disposal)
disposed 4,412 from 7,809 Applications
26
Kerala Water Authority

3

services

2 A

1 B

85.44%

(mean disposal)
disposed 2,10,349 from 2,46,187 Applications

43.58%

(average disposal)
disposed 24,306 from 55,773 Applications
27
KSEB

9

services

9 A

98.44%

(mean disposal)
disposed 13,08,562 from 13,29,274 Applications

85.38%

(average disposal)
disposed 87,129 from 1,02,046 Applications
28
Labour and skills department

11

services

3 A

7 B

1 C

98.09%

(mean disposal)
disposed 2,93,236 from 2,98,952 Applications

46.85%

(average disposal)
disposed 3,000 from 6,404 Applications
29
Land revenue

30

services

21 A

6 B

2 C

1 D

96.85%

(mean disposal)
disposed 9,48,50,803 from 9,79,31,976 Applications

28.76%

(average disposal)
disposed 12,34,194 from 42,91,737 Applications
30
Legal metrology department

11

services

6 A

5 B

89.85%

(mean disposal)
disposed 37,467 from 41,698 Applications

35.88%

(average disposal)
disposed 1,619 from 4,512 Applications
31
Local self government department

44

services

22 A

19 B

3 C

98.3%

(mean disposal)
disposed 1,75,95,780 from 1,78,99,413 Applications

18.14%

(average disposal)
disposed 66,560 from 3,66,937 Applications
32
Lottery Department

1

services

1 A

99.92%

(mean disposal)
disposed 2,49,113 from 2,49,301 Applications

99.51%

(average disposal)
disposed 38,489 from 38,679 Applications
33
Motor vehicle department

69

services

53 A

10 B

5 C

1 D

96.19%

(mean disposal)
disposed 50,71,822 from 52,72,535 Applications

73.4%

(average disposal)
disposed 5,53,715 from 7,54,428 Applications
34
National Employment Service (Kerala)

5

services

3 A

2 B

97.31%

(mean disposal)
disposed 37,01,123 from 38,03,320 Applications

76.36%

(average disposal)
disposed 3,11,731 from 4,08,253 Applications
35
Norka Department

3

services

3 A

97.19%

(mean disposal)
disposed 2,12,616 from 2,18,773 Applications

0%

(average disposal)
disposed 0 from 6,157 Applications
36
Printing Department

5

services

4 A

1 B

98.29%

(mean disposal)
disposed 1,51,985 from 1,54,633 Applications

84.88%

(average disposal)
disposed 14,866 from 17,514 Applications
37
Public works department

5

services

4 A

1 B

95.65%

(mean disposal)
disposed 3,02,487 from 3,16,233 Applications

128.25%

(average disposal)
disposed -,65,693 from -,51,222 Applications
38
Registration department

10

services

7 A

1 B

2 C

96.14%

(mean disposal)
disposed 53,85,655 from 56,01,608 Applications

6.31%

(average disposal)
disposed 14,541 from 2,30,308 Applications
39
Sainik Welfare

7

services

4 B

2 C

1 D

81.94%

(mean disposal)
disposed 3,974 from 4,850 Applications
Newly Integrated Dashboard
40
Scheduled Castes Development department

11

services

9 A

2 B

98.45%

(mean disposal)
disposed 50,92,802 from 51,72,813 Applications

42.03%

(average disposal)
disposed 59,165 from 1,40,779 Applications
41
Scheduled Tribes Development

3

services

1 A

2 C

88.31%

(mean disposal)
disposed 48,436 from 54,847 Applications

41.44%

(average disposal)
disposed 5,448 from 13,147 Applications
42
Social Justice Department

30

services

15 A

12 B

3 C

92.13%

(mean disposal)
disposed 17,870 from 19,397 Applications

43.03%

(average disposal)
disposed 2,937 from 6,826 Applications
43
Treasury department

1

services

1 A

99.18%

(mean disposal)
disposed 728 from 734 Applications

80.3%

(average disposal)
disposed 53 from 66 Applications
44
Women and Child Developement Department

5

services

4 B

1 C

80.71%

(mean disposal)
disposed 13,494 from 16,719 Applications

8.5%

(average disposal)
disposed 295 from 3,472 Applications

Backward Classes Development Department

15 Services

Chief Minister's Public Grievance Redressal System

1 Services

Co-operative Department

4 Services

Collegiate Education

1 Services

Dairy Development Department

8 Services

Department of Agriculture Development and Farmers' Welfare

6 Services

Department of Civil Supplies and Consumer Affairs

17 Services

Department of Homeopathy

1 Services

Department of Tourism

10 Services

Directorate of Handlooms and Textiles

21 Services

Directorate of Industries and Commerce

12 Services

Directorate of Technical Education

6 Services

Electrical Inspectorate

26 Services

Excise Department

75 Services

Factories and Boilers

12 Services

Fisheries Department

8 Services

Forests and Wild Life Department

6 Services

General Education Department

21 Services

Health and Family Welfare

1 Services

Industrial Training Department

1 Services

Kerala Dairy Farmers Welfare Fund Board

6 Services

Kerala Industrial Infrastructure Development Corporation KINFRA

1 Services

Kerala Police

4 Services

Kerala State Higher Education Council

1 Services

Kerala State Industrial Development Corporation (KSIDC)

14 Services

Kerala Water Authority

3 Services

KSEB

9 Services

Labour and skills department

11 Services

Land revenue

30 Services

Legal metrology department

11 Services

Local self government department

44 Services

Lottery Department

1 Services

Motor vehicle department

69 Services

National Employment Service (Kerala)

5 Services

Norka Department

3 Services

Printing Department

5 Services

Public works department

5 Services

Registration department

10 Services

Sainik Welfare

7 Services

Scheduled Castes Development department

11 Services

Scheduled Tribes Development

3 Services

Social Justice Department

30 Services

Treasury department

1 Services

Women and Child Developement Department

5 Services