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Service Delivery Dashboard
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Government of Kerala

e-Services Dashboard

A first level statistics of all online application services provided by the state government departments and agencies under it.

Effective and time-bound delivery of services and addressing the grievances of citizens is the prime responsibility of government servants. Through this e-Services dashboard, a stepping stone is laid to monitor the timely delivery of e-services in the state.

44

Departments

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534

Services

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61

Websites

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View as:

Sl No Department Services Grading (A,B,C,D)
(click on boxes for details)
 Disposal Till date (cumulative)open popup which shows how Cumulative Till date calculation is done Average Disposal in Last month (08/2023)
1
Backward Classes Development Department

15

services

11 A

3 B

1 C

95.68%

(mean disposal)
disposed 31,89,887 from 33,33,783 Applications

61.26%

(average disposal)
disposed 2,07,859 from 3,39,320 Applications
2
Chief Minister's Public Grievance Redressal System

1

services

1 C

59.68%

(mean disposal)
disposed 1,33,044 from 2,22,931 Applications

0.02%

(average disposal)
disposed 18 from 89,904 Applications
3
Co-operative Department

4

services

2 A

2 C

72.33%

(mean disposal)
disposed 3,152 from 4,358 Applications

11.31%

(average disposal)
disposed 154 from 1,362 Applications
4
Collegiate Education

1

services

1 A

100%

(mean disposal)
disposed 11,32,054 from 11,32,066 Applications

0%

(average disposal)
disposed 0 from 12 Applications
5
Dairy Development Department

8

services

8 A

100%

(mean disposal)
disposed 14,673 from 14,673 Applications

0%

(average disposal)
disposed 0 from 0 Applications
6
Department of Agriculture Development and Farmers' Welfare

6

services

6 A

96.9%

(mean disposal)
disposed 11,38,542 from 11,74,990 Applications

32.29%

(average disposal)
disposed 13,842 from 42,867 Applications
7
Department of Civil Supplies and Consumer Affairs

17

services

17 A

99.74%

(mean disposal)
disposed 1,23,44,081 from 1,23,76,707 Applications

98.99%

(average disposal)
disposed 1,27,21,660 from 1,28,51,074 Applications
8
Department of Homeopathy

1

services

1 A

100%

(mean disposal)
disposed 9,34,157 from 9,34,157 Applications

0%

(average disposal)
disposed 0 from 5,588 Applications
9
Department of Tourism

10

services

1 A

1 B

3 C

2 D

3 NA

91.75%

(mean disposal)
disposed 16,554 from 18,043 Applications

24.03%

(average disposal)
disposed 526 from 2,189 Applications
10
Directorate of Handlooms and Textiles

21

services

7 A

3 B

11 C

68.28%

(mean disposal)
disposed 2,482 from 3,635 Applications

5.08%

(average disposal)
disposed 61 from 1,200 Applications
11
Directorate of Industries and Commerce

12

services

6 A

6 B

86.67%

(mean disposal)
disposed 12,378 from 14,281 Applications

8.76%

(average disposal)
disposed 188 from 2,146 Applications
12
Directorate of Technical Education

6

services

4 A

2 B

96.3%

(mean disposal)
disposed 8,89,505 from 9,23,716 Applications

8.32%

(average disposal)
disposed 3,410 from 40,966 Applications
13
Electrical Inspectorate

25

services

6 A

1 B

1 C

8 D

9 NA

8.36%

(mean disposal)
disposed 305 from 3,647 Applications

4.31%

(average disposal)
disposed 136 from 3,158 Applications
14
Excise Department

75

services

63 A

7 B

3 C

1 D

1 NA

98.11%

(mean disposal)
disposed 64,422 from 65,662 Applications

33.26%

(average disposal)
disposed 602 from 1,810 Applications
15
Factories and Boilers

12

services

12 A

99.97%

(mean disposal)
disposed 1,31,389 from 1,31,427 Applications

84.38%

(average disposal)
disposed 243 from 288 Applications
16
Fisheries Department

8

services

8 A

99.53%

(mean disposal)
disposed 28,76,225 from 28,89,878 Applications

68.95%

(average disposal)
disposed 29,208 from 42,364 Applications
17
Forests and Wild Life Department

6

services

4 B

2 C

80.86%

(mean disposal)
disposed 55,397 from 68,508 Applications

7.63%

(average disposal)
disposed 1,054 from 13,817 Applications
18
General Education Department

21

services

16 A

2 B

3 NA

99.76%

(mean disposal)
disposed 14,45,160 from 14,48,635 Applications

37.12%

(average disposal)
disposed 2,051 from 5,526 Applications
19
Health and Family Welfare

1

services

1 A

100%

(mean disposal)
disposed 8,72,61,102 from 8,72,61,102 Applications

100%

(average disposal)
disposed 60,75,054 from 60,75,054 Applications
20
Industrial Training Department

1

services

1 A

100%

(mean disposal)
disposed 72,646 from 72,646 Applications

0%

(average disposal)
disposed 0 from 0 Applications
21
Kerala Dairy Farmers Welfare Fund Board

6

services

3 A

2 B

1 C

89.83%

(mean disposal)
disposed 1,43,021 from 1,59,206 Applications

0%

(average disposal)
disposed 0 from 16,185 Applications
22
Kerala Industrial Infrastructure Development Corporation KINFRA

1

services

1 A

100%

(mean disposal)
disposed 1,450 from 1,450 Applications

100%

(average disposal)
disposed 2 from 2 Applications
23
Kerala Police

4

services

4 A

97.6%

(mean disposal)
disposed 8,19,800 from 8,39,945 Applications

83.27%

(average disposal)
disposed 79,948 from 96,011 Applications
24
Kerala State Higher Education Council

1

services

1 A

100%

(mean disposal)
disposed 2,21,316 from 2,21,323 Applications

89.55%

(average disposal)
disposed 60 from 67 Applications
25
Kerala State Industrial Development Corporation (KSIDC)

14

services

3 A

7 B

4 C

92.5%

(mean disposal)
disposed 41,422 from 44,781 Applications

34.7%

(average disposal)
disposed 1,768 from 5,095 Applications
26
Kerala Water Authority

3

services

2 A

1 B

85.1%

(mean disposal)
disposed 1,71,453 from 2,01,463 Applications

32.34%

(average disposal)
disposed 13,729 from 42,455 Applications
27
KSEB

9

services

9 A

98.51%

(mean disposal)
disposed 9,59,695 from 9,74,259 Applications

78.02%

(average disposal)
disposed 73,823 from 94,616 Applications
28
Labour and skills department

11

services

4 A

7 B

99.06%

(mean disposal)
disposed 3,57,299 from 3,60,683 Applications

66.05%

(average disposal)
disposed 6,361 from 9,630 Applications
29
Land revenue

30

services

20 A

7 B

2 C

1 D

96.72%

(mean disposal)
disposed 9,10,09,988 from 9,40,92,536 Applications

28.89%

(average disposal)
disposed 12,74,414 from 44,11,937 Applications
30
Legal metrology department

11

services

9 A

2 B

93.2%

(mean disposal)
disposed 34,285 from 36,786 Applications

18.88%

(average disposal)
disposed 531 from 2,812 Applications
31
Local self government department

44

services

22 A

19 B

3 C

98.29%

(mean disposal)
disposed 1,75,02,342 from 1,78,06,745 Applications

11.18%

(average disposal)
disposed 37,692 from 3,37,253 Applications
32
Lottery Department

1

services

1 A

99.87%

(mean disposal)
disposed 1,84,864 from 1,85,105 Applications

98.59%

(average disposal)
disposed 16,904 from 17,145 Applications
33
Motor vehicle department

69

services

52 A

11 B

5 C

1 D

95.72%

(mean disposal)
disposed 48,78,247 from 50,96,362 Applications

67.76%

(average disposal)
disposed 4,72,608 from 6,97,483 Applications
34
National Employment Service (Kerala)

5

services

3 A

2 B

97.21%

(mean disposal)
disposed 33,43,385 from 34,39,491 Applications

82.17%

(average disposal)
disposed 4,34,921 from 5,29,275 Applications
35
Norka Department

3

services

3 A

97.19%

(mean disposal)
disposed 2,12,616 from 2,18,773 Applications

0%

(average disposal)
disposed 0 from 6,157 Applications
36
Printing Department

5

services

4 A

1 B

98.1%

(mean disposal)
disposed 1,45,646 from 1,48,474 Applications

68.51%

(average disposal)
disposed 7,980 from 11,648 Applications
37
Public works department

5

services

4 A

1 B

95.09%

(mean disposal)
disposed 2,54,119 from 2,67,245 Applications

76.06%

(average disposal)
disposed 39,116 from 51,427 Applications
38
Registration department

10

services

7 A

1 B

2 C

96.15%

(mean disposal)
disposed 53,82,817 from 55,98,505 Applications

30.28%

(average disposal)
disposed 95,485 from 3,15,313 Applications
39
Sainik Welfare

1

services

1 B

80.67%

(mean disposal)
disposed 2,225 from 2,758 Applications
Newly Integrated Dashboard
40
Scheduled Castes Development department

11

services

9 A

2 B

98.37%

(mean disposal)
disposed 50,33,852 from 51,17,267 Applications

82.82%

(average disposal)
disposed 4,51,792 from 5,45,542 Applications
41
Scheduled Tribes Development

3

services

3 A

95.1%

(mean disposal)
disposed 1,33,800 from 1,40,700 Applications

27.23%

(average disposal)
disposed 2,173 from 7,980 Applications
42
Social Justice Department

30

services

6 A

12 B

11 C

1 D

77.7%

(mean disposal)
disposed 13,087 from 16,843 Applications

11.64%

(average disposal)
disposed 502 from 4,313 Applications
43
Treasury department

1

services

1 A

98.02%

(mean disposal)
disposed 644 from 657 Applications

78.43%

(average disposal)
disposed 40 from 51 Applications
44
Women and Child Developement Department

5

services

4 B

1 C

84.53%

(mean disposal)
disposed 11,331 from 13,404 Applications

2.52%

(average disposal)
disposed 45 from 1,785 Applications

Backward Classes Development Department

15 Services

Chief Minister's Public Grievance Redressal System

1 Services

Co-operative Department

4 Services

Collegiate Education

1 Services

Dairy Development Department

8 Services

Department of Agriculture Development and Farmers' Welfare

6 Services

Department of Civil Supplies and Consumer Affairs

17 Services

Department of Homeopathy

1 Services

Department of Tourism

10 Services

Directorate of Handlooms and Textiles

21 Services

Directorate of Industries and Commerce

12 Services

Directorate of Technical Education

6 Services

Electrical Inspectorate

25 Services

Excise Department

75 Services

Factories and Boilers

12 Services

Fisheries Department

8 Services

Forests and Wild Life Department

6 Services

General Education Department

21 Services

Health and Family Welfare

1 Services

Industrial Training Department

1 Services

Kerala Dairy Farmers Welfare Fund Board

6 Services

Kerala Industrial Infrastructure Development Corporation KINFRA

1 Services

Kerala Police

4 Services

Kerala State Higher Education Council

1 Services

Kerala State Industrial Development Corporation (KSIDC)

14 Services

Kerala Water Authority

3 Services

KSEB

9 Services

Labour and skills department

11 Services

Land revenue

30 Services

Legal metrology department

11 Services

Local self government department

44 Services

Lottery Department

1 Services

Motor vehicle department

69 Services

National Employment Service (Kerala)

5 Services

Norka Department

3 Services

Printing Department

5 Services

Public works department

5 Services

Registration department

10 Services

Sainik Welfare

1 Services

Scheduled Castes Development department

11 Services

Scheduled Tribes Development

3 Services

Social Justice Department

30 Services

Treasury department

1 Services

Women and Child Developement Department

5 Services